Resources for Gift Professionals
Holiday cheer fills the air, cool breezes send the geese on their way, and frost steals the color from fall leaves. Yeah, it’s that time of the year again. We get out our winter clothes and head for the malls. Shopping and the holidays go together like a hand in a glove. The question is, [...]
We all know it and dread it: those people who procrastinate and call desperately on Christmas eve (well, some call a few days ahead of time, but still not giving you enough time).
With the economy so unstable at this time, many have probably decided to skip holiday gifts this year (sad, but very true). But [...]
Treat me with respect
Talk to me without interruption
Answer the phone quickly
Provide alternatives when we have a problem
Keep your promises
Know everything about your products and services
Be my advocate. I am a customer, not an account number.